Over the last few weeks Lucy Simons and the Mindtech evaluation team have been sharing the findings from their work measuring the effectiveness of the Labs products. They’ve given their verdicts on analytics, In Hand, Doc Ready, and the challenges of delivering an evaluation.
Continuing the Labs tradition of sharing what’s been learnt along the way, in this final post from MindTech we reflect on our evaluation process in the hope that it can help similar studies in the future (and so you don’t make the same mistakes we did!)
Analytics are powerful tools, but….
As we saw in the Analytics Game, site traffic analytics told us a lot about how people were using the Labs products. But if we were running this evaluation again, we’d do a few things differently.
We would have looked at the analytics first because then we’d have realised a few important things. [Read more…]
This week it’s time for Doc Ready to come under the Mindtech evaluation spotlight. It might feel like déjà vu reading this because, just like with In Hand, we found a really positive picture of Doc Ready’s use and impact. However, there are some important differences.
This article shows those differences as we discovered through a survey of 56 [Read more…]
The Labs product evaluation explored two of the Labs products in more detail: In Hand and Doc Ready. This blog shares what we found out about people’s use and the impact of In Hand.
As well as looking at the analytics, we asked In Hand users to tell us more about what they thought of it and how it helped with their mental wellbeing. Initially we used a survey but then eight survey respondents thought there was more they could tell us, so we interviewed each one to understand more about their experience. [Read more…]
Back in May last year, we wrote about our plans for the Labs product effectiveness evaluation. Since then we’ve been busy gathering feedback and crunching numbers on Doc Ready, In Hand, Moodbug, HeadMeds and Madly in Love. We’ll be posting the evaluation report later in April but in the meantime, through a series of four blogs, we’ll give some highlights from the evaluation, including feedback received from young people. [Read more…]
Next month we’ll start publishing the Labs Product Evaluation findings. However, if you’d like a sneak preview of what Mindtech expect to be saying in the report then have a look at this video.
In four months time the Innovation Labs initiative will end. This is a planned process that will follow on from February’s release of the Product Impact Evaluation and mark the end of Comic Relief and the Nominet Trust’s investment in the programme.
The Labs Blog will remain available but will not be updated after April 2015. Until then we’ll continue to push out one Lablet and 3 articles a month covering evaluation findings and real world progress of the seven Labs products.
So far the Labs have produced:
- Seven digital products (3 apps and 4 websites)
- An evaluation of the Labs innovation process
- Ebook Guide to Funding and Delivering Social Tech
- 88 Articles on the Labs process, learning and how to build digital products with a social mission
I’m looking forward to a few more months of sharing the Labs learning with you all.
Happy New Year!
The Innovation Labs has been all about designing apps and websites to help young people with their mental health. We’ve successfully built and launched early versions of each one. However, they will have only been worth building if young people are using them and finding them useful.
Back in June In Hand became one of the last Labs products to launch. The team had followed a painstaking process of skilling up their young people to get hands on with the app design process. It had taken time and gone against the grain of ‘fail fast’ and ‘launch and learn’ principles.
However, it was worth the wait.
In just 4 months InHand has accelerated its adoption and really come to the fore as one of the best new mental health apps on the market. They’ve been featured on [Read more…]
Sarah Amani from Surrey & Borders NHS Trust gives a quick update on their My Journey app. Launched in April 2013 My Journey is a mental health app that helps young people when they are experiencing symptoms of psychosis. So far its success has been in its usability and how helpful it is to young people in need of information and support. [Read more…]