Over the last few weeks Lucy Simons and the Mindtech evaluation team have been sharing the findings from their work measuring the effectiveness of the Labs products. They’ve given their verdicts on analytics, In Hand, Doc Ready, and the challenges of delivering an evaluation.
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Continuing the Labs tradition of sharing what’s been learnt along the way, in this final post from MindTech we reflect on our evaluation process in the hope that it can help similar studies in the future (and so you don’t make the same mistakes we did!)
Analytics are powerful tools, but….
As we saw in the Analytics Game, site traffic analytics told us a lot about how people were using the Labs products. But if we were running this evaluation again, we’d do a few things differently.
We would have looked at the analytics first because then we’d have realised a few important things. [Read more…]
This week it’s time for Doc Ready to come under the Mindtech evaluation spotlight. It might feel like déjà vu reading this because, just like with In Hand, we found a really positive picture of Doc Ready’s use and impact. However, there are some important differences.
This article shows those differences as we discovered through a survey of 56 [Read more…]
The good and the bad, including the ugly.
We asked each team to identify one hit and one miss from their product and to candidly describe it. This could be a feature, a process or an outcome.
They didn’t pull any [Read more…]
The Labs product evaluation explored two of the Labs products in more detail: In Hand and Doc Ready. This blog shares what we found out about people’s use and the impact of In Hand.
As well as looking at the analytics, we asked In Hand users to tell us more about what they thought of it and how it helped with their mental wellbeing. Initially we used a survey but then eight survey respondents thought there was more they could tell us, so we interviewed each one to understand more about their experience. [Read more…]
Tech for Good Programme
Comic Relief wants to support not-for-profit organisations in using digital technology to create social change by delivering new ideas or more effective services.
So they’ve launched the Tech for Good Programme
The programme is open to not-for-profit organisations that already have some technical expertise and capacity to enact social change using digital technologies. [Read more…]
Back in May last year, we wrote about our plans for the Labs product effectiveness evaluation. Since then we’ve been busy gathering feedback and crunching numbers on Doc Ready, In Hand, Moodbug, HeadMeds and Madly in Love. We’ll be posting the evaluation report later in April but in the meantime, through a series of four blogs, we’ll give some highlights from the evaluation, including feedback received from young people. [Read more…]
Last week’s decision by Samaritans to close their controversial Radar app has come as no surprise. The third sector is pretty good at running projects that help vulnerable people. But when it comes to building digital products and services that do the same, most organisations are still fishing in the dark.