Mei Leng Yew

About Mei Leng Yew

Mei is a youth advocate for the Right Here Project and a SLDocLab trainee. She is a member of the Innovation Labs Project Team and her work has appeared in the Guardian. Get more from Mei at www.meilengyew.co.uk

Startup Day Report

Startup Day Twitter FeedLast week, the Innovation Labs Startup Day marked the beginning of Phase 2. On Monday 18th March, all the grant recipients came together at Comic Relief HQ in London to meet each other for the first time. There to greet them were the members of the Project Board and representatives from each of the Labs funders. [Read more...]

How new digital technology is helping young people to cope with mental illnesses

IMG_0562A nice update and summary of the Labs initiative  written by Mei, one of the Labs Board Members. It appeared originally in the Independent.

Mental illness can be your very worst companion. It might keep you in your bed all day, coiling round you with its tight embrace and soft whispers, “Stay here. The morning’s past and you’ll never manage anyway. You can try again tomorrow but today’s already lost.” When bedtime beckons, you might not sleep. Your illness bothers you with its tears and its worries or its silence until morning returns.

There are over 7 million people aged 16-24 years old in the UK, and while being a young person is difficult enough, one in six of us bears the additional burden of having a mental illness. This makes each day, each event and each task much harder to conquer. Unfortunately, suicide is now the second largest cause of death amongst 15 to 24-year-olds while mental illness is estimated to affect one in four people and costs our economy around £10billion each year.

Research has found that early intervention and resilience-building are key to helping young people grow up into healthy adults and it is in everyone’s best interest to help young people access treatment as early as possible, so that they can keep moving forward with their lives. However, when you have an illness, everyday tasks can become difficult and when you have a mental illness, getting across town to a counsellor each week can be an impossible feat. Going to a counsellor might also seem old-fashioned, out-of-touch or plain undesirable to today’s young people, who communicate in a million more ways than just face-to-face.

With digital technology developing rapidly, it’s important that our mental health services also evolve. Imagine wanting help or advice, but feeling utterly unable to leave your bedroom. You could reach for your laptop or phone to find an online counsellor to write to. You might download a meditation app to help you focus your thoughts, or activate an alert system that can notify your closest friends that you could do with a chat or a visit.

With the technology already in our hands, there is no reason why we shouldn’t find it as easy as possible to access the support that we need, whether we are suffering from a mental illness, recovering from one, or just trying to look after ourselves.

Thankfully, this is where the ‘Innovation Labs’ is involved. It is a groundbreaking project that is giving young people the opportunity to design digital tools to help with their own mental health issues. The labs are being funded by several organisations including the Nominet Trust Comic Relief and Right Here . The last is a charity I’ve been volunteering with for almost five years and so, I was offered a unique opportunity to sit on the Innovation Labs project team.

From the very beginning of the labs, young people have been involved on an equal basis with adults and everyone has brought their own expertise to the project. This ranged from personal experience of mental illness and first-hand encounters with existing medical services to technology fans and expert gamers. The project is neither youth-led nor adult-led but a collaboration between product designers and end-users. In this case, the end-users are young people who want new ways to look after their own mental health.

Along with other young members of the project board, I attended meetings to help plan the labs, sifted through applications from young people who wanted to take part, and interviewed the professionals who we’d hire to work with us to create the digital tools we co-designed.

Finally, we brought together 60 people from across the country for the first lab. In that one day alone, 194 different ideas were generated and by the second lab day, they had been boiled down to eight. These eight ideas have now been sweated over and have transformed considerably into exciting projects of their own.

My personal favourite is Mind’s Eye, a mood-monitoring and well-being tool that will help young people manage their own mental health on a day-to-day basis. Meanwhile, MadlyInLove will support young people who are dating someone with a mental illness and Doc Ready will help young people who are visiting their GP, so that they are using their consultation time effectively and get what they need out of the appointment.

These ideas have now been granted funding and young people will be involved in the development of each idea into a final product. It’s been a fantastic process so far, and I’m looking forward to seeing the results in June 2014.

Lab 2: The end of the beginning

Lab 2 Group

After an intense day, the teams are now ready to present their ideas to the rest of the Innovation Lab participants. Working in groups of around 4 to 6, each team has worked on one idea over the day.

They’ve brainstormed, created storyboards and used empathy mapping to fully flesh out their ideas before moving to the prototype stage. They’ve also created posters, illustrations and charts explaining the best points about each developed idea, and explaining why some features have been discarded or refined. Some teams have even written their thoughts on the back of a cereal box! [Read more...]

That’s a wrap!

It’s the end of the day! Lined up in front of me are some volunteers from each group, ready to present the ideas they have come up with today. Here are just three of our bright ideas for apps.

1) “How We Say It” – an app that functions as a language guide for professionals. This would include the vocabulary that young people who are transgendered say they find acceptable, and the history and usage of such words.

2) ‘Five Steps” – an app which lets [Read more...]