Four things I learnt about user involvement at Innovation Labs

This post originally appeared at www.workingwithjoe.co.uk

Since I started out as a children’s advocate in 2002 I’ve been searching for effective ways of involving children & young people in service development. Not ways where young people are just consulted with, nor where they lead the process and make the decisions, but where they are actively involved as equals, developing ideas and making decisions in genuine partnership with adults. Last Saturday I experienced a great way: Innovation Labs. [Read more...]

Lab 2: The end of the beginning

Lab 2 Group

After an intense day, the teams are now ready to present their ideas to the rest of the Innovation Lab participants. Working in groups of around 4 to 6, each team has worked on one idea over the day.

They’ve brainstormed, created storyboards and used empathy mapping to fully flesh out their ideas before moving to the prototype stage. They’ve also created posters, illustrations and charts explaining the best points about each developed idea, and explaining why some features have been discarded or refined. Some teams have even written their thoughts on the back of a cereal box! [Read more...]

Six tips for creating digital tools that solve social problems

Sidekick Studios' Love Sign

This post is based on an interview with one of the UK’s leading digital innovation agencies. It also appears at www.workingwithjoe.co.uk.

Digital apps and services are slowly changing the way we tackle society’s problems.

They’re usually created by social startups and small, motivated charities and organisations who want to find a better way to do what they do.

But creating products that actually change people’s lives and become sustainable is tough work.

Getting the right mix of design thinking, tech skills and business brains in your partnership or business is really difficult. [Read more...]